Política de reembolso

Return and Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item within 7 days of receiving it.

Eligibility for Returns:

  • Items must be in their original condition, unused, and in the original packaging.
  • A receipt or proof of purchase is required.

How to Initiate a Return:

  1. Contact our customer service team at [customer.service@email.com] to request a return authorization.
  2. Pack the item securely and include your order number.
  3. Ship the item to the return address provided by our customer service team.

Refunds:

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
  • Shipping costs are non-refundable.

Exchanges: If you received a defective or damaged item, please contact us for assistance in exchanging the item.